About Me

Hi , 

I am Harshita Trehan.

IT professional seeking a customer service and management role . Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities.Currently pressuring Bachelor Of Information Technology second year in Deakin University with my majors in Mobile app And development .

Skills

  • Problem Solving
  • Creativity
  • Analytical skills (visualisation of complex problems )
  • Communication
  • Management
  • Training development aptitude
  • SalesCredit card processing
  • Point-of-sale orders
  • Exceptional communication skills
  • Quick learnerCustomer service
  • Technical Skills : C++ , Java script , basic HTML  , Microsoft office

Career Goals

My career goal is to become “AN APP DEVELOPER“.

Apps that are for the people and are beneficial to them that are social as well as creative .

DeakinTalent Connect Profile

I have being able to connect with Rose Lewis who herself is a student pursuing Bachelors Of Cyber Security in the Geelong Campus  .The things we have in common are :

  • We both are from the field of Information technology
  • She also has interest In creativity

COMMUNITIES CONNECT 

The top three communities that appealed  to me and I have followed them are Revolution IT ,  Teach for australia and Australian Science And technology organisation .

Skills that I believe that I can be chosen for are : Software training (that could enhance a knowledge of the programming language ) that I already learnt at University , communication skills and brain storming that I am good at .These are various common skills that I have development and the organisations are looking for.

I have interest in contributing to the society and teaching might be best possible way to pursue my dream of contribution hence I joined and followed Teach For Australia Community too .

Development

SO FAR ACHIEVED :

  1. SIMPLY ENERGY

July 2017 – August 2017           Sales Representative                Melbourne, VIC

  • Cross-sold complementary products and services to customers.
  • Immediately addressed problems with customer accounts to promote quick resolution.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Politely assisted customers in person and via telephone.Meet the Deadline and target within a given time frameWorked in a fast paced Environment

2 VIJAY TIMBERS

August 2016 – April 2017        Manager                              Jammu, Jammu And Kashmir , India 

  • Supervised a weekly schedule of projects and anticipated the timelines for specific milestones and completion.
  • Immediately addressed issues with customers so that they could be successfully resolved.
  • Solved unresolved customer issues.
  • Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
  • Maintained up-to-date knowledge of product and service changes.
  • Managed work flow to exceed quality service goals

VOLUNTARY EXPERIENCE 

  • SAVE TREES CAMPAIGN     PRESENTATION CONVENT SCHOOL     INDIA

Organised with the team for the sowing of trees in the school .

  • PRISON FOOD CAMPAIGN        BULBUL SCOTTS AND QUIDES         INDIA 

Helped with serving of the food to the prisoners

Narrated stories and was part of the editorial team of the play .

PROFESSIONAL MEMBERSHIP 

  • JULY 2017- CURRENT      DUSA :DEAKIN STUDENT ASSOCIATION     STUDENT MEMBER
  • AUGUST 2010 – AUGUST 2014     YSM: YOUTH SOCIAL MEMBERS , INDIA      STUDENT MEMBER

YET TO BE ACHIEVED 

ACADEMIC REQUIREMENTS TO BE AN APP DEVELOPER 

  • Complete knowledge and dept of units studying at university

For this I decided units like IOS development , Android programming , Creative Coding to help me built a platform for development of apps

In addition I have also learnt Introduction to web development and database subjects to have additional knowledge of computer language .

  • Find an internship in an IT based company, so gain more experience and develop the skills that I am lacking since professional world is a lot more difficult than the theoretical world

.

The  link for the video on youtube :

http://https://youtu.be/PRhNa_ad1pk

References

Images

  • no copyright images,https://www.twenty20.com/search/who%20am%20I%20,march 2018
  • no copyright images ,https://www.pexels.com/photo/close-up-of-computer-keyboard-248515/,march 2018

Job Reference

  • https://talent.deakin.edu.au/wps/myportal/Home/Welcome/home/!ut/p/z1/hY_BDoIwDIafxQNXVgfC4m2LCQZQjJqIu5gRJhBhEBg-v4t60WDsrf2_r00RRyniStyrQuiqVaI2_Zl7l5DEGDsuxIQtXKB0u4lY4mNYO-j0D-Amhh9Fwfj8iSQkMqLZAOywAuqRIDlGbA7gv4Fvk-0xcwCCBE8CH0dCxIu6zV7_UJU5pEC8l1fZy94eezMute6GpQUWaFFLpe1cilulbJmPthgtmBLLdtAoneJR16RQ7ZoTGejsAfa6upg!/dz/d5/L2dBISEvZ0FBIS9nQSEh/, march 2018
  • http://talent.deakin.edu.au/help/index.jsp?topic=%2Fcom.ibm.lotus.connections.profiles.help%2Ft_pers_add_colleagues.html,march 30 , 2018
  • roselewis,https://talent.deakin.edu.au/profiles/html/profileView.do?key=401b4b40-b450-1037-9df9-eaabefeaf0b8&lang=en_au,march 9 2018 , march 30,2018
  • linkedin , https://www.linkedin.com/in/harshita-trehan-18407115b/, harshita trehan , march 2018